FAQ

  1. Are your products vegan and cruelty-free?

Yes, all of our products are vegan and cruelty-free.

  1. Where can I find instructions for using your products?

You can find instructions on our product pages (except for bundles) and, of course, on our packaging.

  1. What ingredients do you avoid using in your products?

Our products do not contain hydroquinone, silicones, paraffins, or fragrance/perfume.

  1. Who are your products suitable for?

Melanin Night is suitable for all skin types.

  1. Can I use the cream for acne-prone skin?

This question should be answered by a dermatologist. Please feel free to show them our ingredients, and they will be able to provide you with the best advice.

  1. I have used many products before. How do I know if your products can help me?

We understand this question very well. Our founder, Anita Yabo, struggled with various skin problems for years and spent a fortune on skincare in the past. There is no 100% guarantee, and it would not be fair to make empty promises. Each skin reacts differently to skincare products. Some tolerate it well, and some do not. Therefore, our recommendation is to give a product a fair chance and test it for at least 4-6 weeks.

  1. How long are your products shelf-stable?

Unopened, our products are shelf-stable for 30 months. Once you open them, you should use our products within a maximum of 6 months.

  1. Do your products contain microplastics?

Our products are free of microplastics.

  1. Can I use the night cream despite having skin conditions or sensitive skin?

This question should be answered by a dermatologist. Please feel free to show them our ingredients, and they will be able to provide you with the best advice.

  1. Can I use the night cream during pregnancy?

First of all, congratulations on your pregnancy. During pregnancy, the body works at full speed, and hormones have a lot to do. This can lead to certain ingredients not being tolerated. Before using our products, you should speak to your gynecologist or dermatologist, as they can provide you with the best advice. We wish you a beautiful pregnancy.

  1. I am allergic. Can I use the night cream?

Please consult your doctor to see if you can use our products if you have an allergy.

  1. Which skin types and colors are your products suitable for?

Our products are suitable for all skin types 1-6 (fair to dark skin).

  1. I had an allergic reaction to your products. What is the reason for that?

We're sorry that you had an allergic reaction to our products. Each skin reacts differently to skincare products. Please feel free to write to us at info@inci-labs.com, and we may be able to help you identify the cause and provide advice.

  1. Can I use your products on my face without any concerns?

If you have concerns, you can apply our products thinly behind your ear and see if you have a negative reaction. The area behind the ear is a good indication of whether you could have an allergic reaction to a product.

  1. When can I see the first results?

This cannot be answered universally, as everyone starts with a different starting point. As a rule, new skincare products should be tested for 4-6 weeks, as the skin needs to get used to it first. In the test phases, we were able to see positive results in some after 4 weeks and in others only after 3 months. Our philosophy is: Patience, patience, patience. Each skin develops individually, and you should not compare yourself, listen to yourself and your skin, and give it time to heal.

  1. Was your question not included?

Then please write us a message at info@inci-labs.com

 

🚚 Vorbestellen
Lieferung in 3-4 Wochen

Das Ultimative Bundle

Erhalte jedes einzelne unsere Produkte so günstig wie möglich in diesem Bundle.

🎁 Das Perfekte Geschenk

🔃 Günstigster Einzelpreis

💦 Maximales Erlebnis

JETZT VORBESTELLEN